Frequently Asked Questions
Everything you need to know about your Ish Guitars experience.
How long will it take for my order to ship?
All orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take up to 10-14 business days depending on the destination.
What is your return policy?
We offer a 14-day return window for most items. Products must be in original, unworn condition with all tags attached. Please note that custom orders and final sale items are non-returnable.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and import duties are calculated at checkout based on your specific location and the weight of your order.
How do I know which size to choose?
Each product page features a detailed sizing chart. We recommend measuring a similar garment you already own and comparing it to our specifications for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm for qualifying purchases.
Are your products ethically sourced?
Absolutely. We partner exclusively with manufacturers who adhere to fair labor practices and utilize sustainable materials to ensure our fashion footprint is as light as possible.